Manage Conflicts in an Organisation
Corporate Courses


Description

Whenever there are two or more people working together, there are bound to be conflicts. Dealing with conflict is important for every organisation regardless of the size of the conflict. If left undealt with, it can result in far-reaching consequences such as reduced productivity, attrition and absences.

Course Outline

  1. Possible causes of Conflict
  2. Causes of Workplace Conflict
  3. Understand the Causes of Workplace Conflict
  4. Points of Differences that lead to Conflict
  5. Roles & Accountability for managing Conflict
  6. Facilitation, Communication and Negotiation Methods

Lead Trainer

Our esteemed Trainer has been designing and facilitating training programs over the last 5 years. His key competencies are in Team & People Management, Employee Engagement, Leadership and Communication Skills.

He is an certified Trainer, having acquired the WSQ Advanced Certificate in Training and Assessment (ACTA) which emphasises the acquisition of knowledge through active learning and reflective practices.

As a Trainer and Assessor, he has conducted many corporate courses with clients from a myraid of industries. He is currently also working with various WSQ Approved Training Organisations such as Raffles Skills Lab International Training Centre, Leacov Singapore and Addison Institute.

Course Duration

1 day (7 hours)

Course Fees

$500